1995
We regard the hundreds of letters of appreciation from our patients and
clients as a true mark of our high quality, ethical and professional care.
A few letters from clients and patients or their relatives to the East West Group.
I just want to say
that I have been visiting your hospital since 1980.
The attention is so prompt, the service so efficient and the friendliness
and genuine courtesy so predictable.
Richard. Kullu, Himachal.
Just a few words
of thanks to your outstanding staff. As you can imagine, I dislike being an in-patient
and can’t remember the last time I was one. But I must say the warmth, care and attentiveness
shown by everyone…. Was a pleasant experience indeed.
Mr.Fahmi. Seagram
India. Delhi.
Sometimes we heal
during the periods when we are least aware of our injury.
David.
I felt scared, really
scared with the shock. Your staff is excellent, friendly, reassuring, kind and extremely devoted. Thank you for all the care
and attention.
Mrs.Patniak, Delhi,
The reason why I’m
writing this letter is, that I want to say “THANK YOU” to you and your
colleagues. Because you cured me so solidly and quickly. I often think of you
and your friendly ways of treating me. I
always felt to be well taken care of while staying in your hospital.
Sabine. Germany.
…with grateful thanks for your wonderful care.
Jean. U.S.A.
Thank you for all
the care, nursing, love and respect. It has been a strenuous period but all your
constant being there for my needs, has warmed me and given me security.
Anita. Norway.
I cannot thank you
enough for the good care you gave me while at East West. I will remember your kindness always.
Crystal. Delhi.
Thank you and your
professional staff for giving me the best medical treatment I could ever have asked
for. Your warm hearted team were also a direct cause for making me healthy.
Assaf. Israel.
from
the bottom of my heart, thank you for the wonderful care. It was only through the grace of GOD that
you came to me. The doctors here were most please with the way you all handled
me. I will always remember you and come to see you next visit. Crystal.
My
sincere thanks for all your efforts on behalf of the German speaking community. Gunte Theisen. New Delhi.
Thank
you so so much for taking such good care of me. Everyone has been lovely. Poy.
Just
a little note to say a bog thank you for all the care and attention I got from
EWMC. You were so reassuring, that helped me a lot. I can’t thank you enough.
Your staff is excellent, friendly, reassuring, kind and extremely devoted. Mrs. Patnaik.Delhi
Thanks, thanks from the bottom of my heart. Rosette. Israel
We
thak you very very much for making our stay in India
as healthy a possible. Yonantan & Orit. Israel.
After
arriving home with my father, I would like to thank all the doctors and staff of the hospital once more for all the help we
got there. I already have informed my insurance and travel agency about you- such an important address for all the people
who have health problems during their journey to India.
B.Protivinsky, Berlin. Nov 1995
1996
We regard the hundreds of letters of appreciation
from our patients and clients as a true mark of
our high quality, ethical and professional care.
A few letters from clients and patients or their relatives to the East West Group.
Thank you for putting
up with me this last month. I greatly appreciate
all the time and care devoted to my recovery. I am grateful to be returning home
on my 2 own feet.
Rohan, New Delhi.
Just a small note
to thank you and your staff immensely for good treatment and speedy recovery.
H.Anderson. Denmark.
I thank you for
your efforts. You run a very quality operation.
I owe you much thanks. I know you have done everything in my best interest. I will never forget you all.
Kurt. Vancouver, Canada.
The very least I
can do at the moment is to write and thank you for your attention
to our needs while my wife was a patient at
EWMC.
Revd.Armitstead.
Devon, U.K.
This letter is rather long overdue. I am writing (belatedly) to thank
you for your efficient and kind services to Simon.
Elizabeth. Worcester,
England.
Just a brief note
to thank you for the excellent professional attention and personal touch from you
and your team at EWMC.
Matthew. Australia.
On behalf of the
United States
Dept. of Defense Healthcare Assessment team…. The EWMC is an important
healthcare facility and we truly appreciate the support you have been providing
our service members and families.
Lt.Col. Miller.Dept.of
the Army.USA. Hawaii.
What a team. We cannot thank you enough for your help, kindness, patience,
understanding, medical attention and knowledge.
Not only have you
made us better but we couldn’t ask for a more positive note to end our fantastic travels and to send us smiling on our
way home. We will be forever grateful and will remember all of you with the fondest
memories. Here is a poem we wrote for you.
Helen
& Amanda. U.K.
ODE
TO THE TEAM OF EAST WEST
MEDICAL CENTER
To you, Dr.,Gary
we came on that faithful day (4-6-96)
Our bodies broken
and our minds slipping away.
In a total dream
we related our story,
But as it happens,
it was not all that gory!
And of course, we’ll
never forget Dr.Pai
With your wonderful
nature and cheery smiles
We were unable to
cry
Just live and not
die!
We thought we were
dying
But you have all
saved our lives,
We cannot thank
you enough
For your wonderful
supplies (and eyes!!)
And to you Mr.Brain,
Who helped us to
become sane,
You arranged our
necessary scan.
And thanks to you
Mrs.Diet,
With all your knowledge
of nutrition,
Chappati, fruit, dal and curd
Have certainly improved
our condition.
And to our dear
old Harry and Sam the saint
With all the food
you provided,
We’re surprised
we still feel faint!
And to all the other
fresh smiling faces,
Thanks for all your
effort,
For running around
to different places.
Too our groovy Zarina
Who makes everything
cleaner
From beds to gowns
Even clean washing
abounds!
And as for the nurses,
Well, where does
one start?
Our buzzer a ringing,
Our voices a singing,
You really have
played a magnificient part.
The injections were
awful,
The I.V. was worse,
But we survived with your good patience and laughter.
What women, What nurses!
And last, but not
the least,
A SALUTE to the
CHIEF of this Wonderful team.
This really has
been like an incredibly good dream!
We are sad to leave,
but hopefully we’ll see you all soon.
Please come and
visit us in London,
We’ll show
you a good time,
And take you to
the moon!!!
All our love, Helen
and Amanda. XXXOOOO.
It was obvious that expert and efficient care was being delivered in a kindly fashion. Your patients are lucky individuals indeed.
Dr.Manahan. Health
Unit. American Embassy. New Delhi.
I would like to
express my thanks to the staff of the EWMC for the excellent care which I received during my short stay. In particular, please
convey my gratitude to the Nurse who accompanied me on the flight. She handled
everything with efficiency and patience and was a great
comfort to me. Irene. Oxon, England.
…thank you for the excellent professional attention
from everyone. The trip home was comfortable with the team and their excellent skills. M. Lormer. Australia.
I
would like to take this opportunity to thank you and your colleagues for all the help and support during this emergency. And
also for escorting__ home. It is very reassuring to know that your efficient services are available.
Dr
Maybin. VSO.
I
just wanted to let you know that my health and strength have returned to 100% and
also expressm y gratitude for your professional services. My wife and I were very
impressed with the quality of care provided at your hospital. Please thank you
staff, especially the nurses for making a hospital stay as pleasant as possible. Take care and keep up the good work. Geoff.
England.
Thanks
a lot for giving me your kind support every time I needed it. Sachin.
We
would like to thank you for the good treatment and the nice hospitality. Ronit
& Shay.
Monumental
thanks. S.R.Joseph.
I
would like to thank you very much. I.Narvehed. Second Secretary, Embassy of Sweden.
New Delhi.
I
would like to thank all the staff of the EWMC for their help and kindness when I was a patient
there recovering from a bus crash. I would particularly like to thank the nurse who traveled back with me to England. D.Hutchings. Cheshire,
England.
John
has made an amazing recovery and has been reelected for Mayor. When I saw how ill he was in India, I thought he had completely ruined his chances of achieving this Honor.
We are both very happy indeed and grateful as always to you for your care. S.Coombe.
News cutting enclosed.
1997
We regard the hundreds of letters of appreciation
from our patients and clients as a true mark of our high quality, ethical and professional
care.
A few letters from clients and patients or their relatives to the East West Group.
Thanks to you my
health is alright, I feel like before and ready to start again a normal life.
Rajiv.
Delhi
Thank you for taking
such pride in your work, and for taking the extra time to make sure everything is done right. May God Bless your service.
Kamal. Delhi.
For the rest of
my life I will not forget your promptness and especially your kindness. You saved
my leg. Thank you for your professional care.
Rajat. Delhi.
….thank you
and your dedicated staff for your wonderful care that
you gave me during my recent stay at your hospital.
I have fond memories of my stay with you.
R.Perrett, Thomson
Woveridge & Perrett. Australia.
Special thanks to
all the doctors and nurses who looked after me so caringly. In fact everyone
was kind and thoughtful. I saw my own doctor yesterday and she also sends her
praises. I will visit you next year when I come back to India.
Margaret, England..
Thank you and all
the doctors and all the medical staff for looking after our brother so well. We are grateful
to all of you.
Members of the Kor
family.
A very sincere thank
you for the 1st class treatment received from you during my stay in
your hospital.
John, Manchester, England.
Just a note to thank
you for your assistance and advice. J.Dixon. Jersey. UK.
From the cold north
we send you this picture and lots of greetings. We hope you are well and everything is the same at
your nice hospital. Take good care and thanks for your kindness.
Lars, Denmark.
To all the EWMC
staff that aided in my recovery. Thank you very much. I hope you continue to do a fine job.
Adam, London.
…. Please
let the nurses know that they made my stay comfortable. Also I enjoyed their sense
of humour, which cheered me up.
Tamsin, U.K.
Thank you very much
for your prompt and thoughtful medical treatment and devoted care you gave my wife. We felt lonely and thrown into confusion when we fell sick at
the airport., as we were strangers here. We felt relieved very much to be taken to your medical center in an ambulance.
Satoru, Osaka, Japan.
We were most impressed
by both your professionalism and kindness. We consider ourselves fortunate that our daughter was looked after by doctors and nurses
of such high quality. We are also very grateful
for the compassion you showed to both of us.
David, Herefordshire, U.K.
… convey my
deep gratitude to you and all your staff..
D.Yamashita, Consular
Affairs. Embassy of Japan, India.
I would like to
thank you and all your staff for the care and attention given to me. As you are
aware, it is bad enough being under the weather at
the best of times but even worse when you’re some 13000 kms from home. You
and your staff together with their pleasantness and attitude took some of the misery
out of a miserable time.
Mr.Jones. President
and CEO. Hawtal Whiting.USA.
We
would like to thank you all for all the good care we received during our stay which was unfortunate
but turned our to be fortunate in your medical center. It was a real comfort to
us, to be taken care of so well. We won’t forget it and we wont forget you. Robert & Heidi. Netherlands.
I
would like to show great appreciation
for excellent services, ensuring my comfort and speedy recovery and the caring of the nurses. Mr.Caws. New Zealand.
I
would like to let you know how grateful I am to your services. Tamsin.
We wanted to thank you one time more. We appreciated all the team.
Denis & Christine. France
,
on behalf of the International Bar Associaation, thank you for the excellent service provided by the clinic and your staff
during our recent conference. I received very positive feedback from our delegates about the quality and efficiency. J.Lane.
International Bar Association.
I
would like to express my deepest gratitude for all you did for my husband. Mrs.E.Berkeley.
Thanks
to everybody my stay was made pleasant and the surgery not such a difficult moment…. I will never forget you. S.Evelyne.
Switzerland.
I
would like to express my thanks personally to you for the care and attention given
to us ensuring a speedy and safe journey back to the UK.
N.Walker. West Midlands, UK.
Our
heartfelt thanks go to you and your excellent staff, and all the other wonderful people who helped and cared for us when we
needed it most. We feel we owe Ronald’s’ life to you all and will be eternally grateful.
Jan. Cornwall. UK.
A
big thanks from all the Israeli’s who visited the East and returned home medical safe thanks to your assistance. Haya.
Shiloah – Harel. Insurance Company. Israel.
May 1997
Thank you very much for all the care and concern you and your staff demonstrated
following the stroke. When the nurse came to the Goa hospital, she appeared as a real angel
of mercy. She was lovely and very professional. Judith. University of Reading. U.K.
I
take this opportunity to express my heartfelt gratitude for al lthe assistance
I received over this period. Hidenori Hayashi, Medical Attaché. Embassy of Japan.
New Delhi.
Many
many thanks to everybody at the EWMC for the warmth, care and kind support that saved my life. Harpreet.
We
take the opportunity to thank you and your team and staff members at the EWMC for their untiring support, cooperation, attention
and above all care, rendered to our daughter while she was at your medical center. It is a gift from Almighty God and efforts
of all of you that she is back home with her family. We shall remain ever so grateful for your efforts that save the life
of our child. S.Gurdial Singh and all family members.
1998
We regard the hundreds of letters of appreciation
from our patients and clients as a true mark of our high quality, ethical and professional
care.
A few letters from clients and patients or their relatives to the East West Group.
…happy
to vouch personally for the state-of –the –art equipment and efficiency
of your organization, We could not have asked for better medical attention, better facilites or more helpful staff.
S.Mann.
First Secretary. Embassy of India. Mexico.
Thank
you for outstanding service.!!!!! Jose Ibarra. American Int’l Assistance
Services.
On behalf of my
husband and myself I once again thank everybody concerned for their kindness and will remember it for a long time to come.
I genuinely appreciate the kindness and understanding and cooperation in this critical time.
Mr.Bhoti. New Delhi.
I am sure you know
that I was terrified when I came in. But the understanding attitude
of all those nurses and doctors who had to look after me, helped me a great deal.
The memories of my stay with you are memories of the care and concern showed by all those who worked there. You have a wonderful hospital and I admire and respect so much what
you are doing. Thank you again for all that
you did for me.
Mrs.McOwat.London, UK.
A few words to say
our sincere gratitude to you all. Everyone was so nice, human and qualified too.
We are lucky after those bad experiences in ____ , to be cured by you. A smile can do so much!
Marie.
Paris.
Our best wishes
for you all in the coming new year, 1999. Thank you very much for helping me
and curing my baby. I really appreciate you all.
Tenzin, Dharamshala.
In the name of ____,
his parents, Shiloah and the Holy Spirit… we wish to express our thanks and appreciation
for your help in this case. We are indeed very grateful. The boy is back safe.
Shiloah- Harel
Thank you so much
for being so emphatic to my mother. We appreciate
it.
Ashok. New Delhi.
I am grateful to all of you for fixing me up. I eat everything
that crosses my path. I realize now
that it all could have been much worse if I came to you a couple of days later or if your care wasn’t as good as it was. I thank you for that.
Continue doing the great and honorable job you are doing.
Jan. Asterwijk.
Sorry, sorry that I have got only one appendix. Other wise I would come to EWMC next year again! Thanks a lot to all the doctors, nurses and staff for your lovely care. You made it easier for me.
Ellen.
I feel I must express
our deep appreciation of all that you
and your devoted staff have done for us. I was able to reassure our friends and
family that everything possible was being done to hasten my recovery and always
with the highest standards. It is a true credit that such a fine hospital operates so smoothly. Please pass on my sincere thanks to everyone.
Peter & Katy. New Delhi.
Everyone at EWMC made what was a worrying time for us both, easier
to cope with, through your kindness.
Mrs and Mr. Sinclair.Jersey,
Thank you for caring
for my sister and getting her back on her feet. I am sure that with the commitment
and dedication that you all possess,
God is going to reward you with much success in the future.
Kunal. Delhi.
In speaking with
my doctor a few days ago, he commented on the confidence that he acquired in the
quality of medical attention I received. His review of the reports confirmed the
high quality of diagnosis and regimen I had. I was indeed fortunate to be in your care. I have been in several hospitals throughout my life and I have never had
better attention and concern. Everyone was uniformly kind and considerate of my condition.
James. University of Northern Iowa.
USA.
I
cannot thank you enough for what you did for ___. I cannot believe how lucky we
were to fall into your care. I know that without your skill, __ would undoubtedly
have died. Apart from the wonderful medical and nursing he received, all the kindness shown to me, please tell the nurses
he really misses them. J.Moore. Scotland.
Do
you remember me? We want to thank you very much for your excellent help when we stayed in your hospital. You made our stay
as comfortable as possible. All your help was so important to us in a foreign country far way from Germany. Gisela. Germany.
Thank
you for all your work and kindness during our stay. Tina.
Please
thank everyone. We often think about you all. Evelyn. Surrey, England.
I
am most grateful to you for your support during such a stressful time. Please let
us know if we can ever be of assistance to you. J.King. London
Your
assistance was greatly appreciated.
M. McBurnie, Rome, Italy.
..personally
thank you for all the assistance that you gave my family and I. Your assistance
was appreciated beyond words. Had it not been for your help, the situation would have been even more difficult for them. A.Singh. Derby, England.
We
often talk about our time at EWMC and would once again like to thank all the kind
people who looked after___. I am sure it made his survival possible. Jenny. Bristol.
I
am impressed with your service & speed. I am glad such company such as your exists in India. Amar
Thank
you all for taking such good care of our daughter. It was her first hospital experience and a good one!!! Susan. Lipp.
Right
now I am very grateful to all of you for fixing me up the way you did. Jan. Holland.
I
wanted to write to thank you and all your staff once again for the care and kindness which I received. I am sure you know
that I was terrified when I came in!! But the understanding attitude
of all those nurses and doctors who had to look after me, helped me a great deal.
The memories I have of my stay with you are memories of the care and concern showed by all those who worked there. You have a wonderful hospital. E.McOwat. London.
It
has confirmed my trust in your professionalism and that of your staff. Dr.Toebosch.
Delhi.
Thank
you for coming to Jodhpur to pick us up. Never have we been
so happy to see a Doctor. Karen & Erich. Denmark.
Thank
you to all the staff. For your kindness and your help. Each of you made the difficult moments easier by trying to stisfy all
my needs. Thank you a lot. Myriam. Israel.
The
Doctor back home was amazed that you had gotten Joseph well enough to fly back.
We want to thank you for your medical expertise, your kindness and compassion for your patients
and your sense of humor that meant so much to all of us. Please give our best regards
to Ms.Chawla – she was like a ray of sunshine to us when we needed it so much.
None
of us will forget all you did, we will remember you and yours in our prayers and think of you with love and respect. As Josephs’s
doctor said’ That Doctor in India,
did a hell of a good job’. Frances, Virginia, USA.
Thank
you for nursing my daughter back to health. K.Bedi, North Ireland.
Thank
you all SO much for looking after me so well. You are very kind. Janie.
Again, many thanks for your great service and my memorable event.
If I were destined to become ill I could not have selected a better physician and clinic. Needless to say, your entire staff
were wonderful. We have so much to learn in the USA
in medical care.!!! I.Barnett, CA. USA
1999
We regard the hundreds of letters of appreciation
from our patients and clients as a true mark of our high quality, ethical and professional
care.
A few letters from clients and patients or their relatives to the East West Group.
With
grateful thanks from two people safely repatriated. Ogwen & Monica .
It
has been such a ride. Life isn’t always predictable, and the true worth of people is evident when you are in need.
All
of you have displayed your outstanding professionalism and humanity in your treatment
of me and I will always be grateful to you.
I
will always cherish your support. Hagit F..
Thank
you for the dedicated and wonderful staff for assisting my wifes transfer from Kathmandu
to the UK. We both really appreciated you and your staff’s outstanding kindness and skill which made her journey so much more
pleasant. Hughes. UK.
To
all those who cared for me. Thank you for your care and concern. I am much better now. Isolde.
Thanks
to you all for taking such good care of my nephew. My sister, his mother and I were both so appreciative
of all you did. Such Service.!! We continue to talk about what proper, professional
and empathic care he received from you. He’s a lucky man to be given another
chance. Thank you most sincerely from _____’s entire family. P.Gibbons. Kansas.
USA.
I
thank the Doctors, Nurses and staff at the EWMC for your care and kindness. I also
wish you a Merry Christmas and a Happy New Year. C.Backlund. Sweden.
This
is to thank you and your collegues and all the staff at your center for the kindness
shown to ___. We are extremenly grateful for everything. Balfour- Paul. UK.
I
have told IAMAT of the fantastic care I received at your hospital and recommend
it to other travelers.
Gordon, Canada.
I
would like to take this opportunity in thanking you for your utmost care given to _ and her family including myself. N.Ariyoshi.
Jalpak
Many
thanks for your innumerable kindness during _______ recent illness.Dr G.Faruki. New
York, USA.
Thank
you for your information and quick response to our email. Your information ahs been invaluable to us and has put us at ease. R.Freeman
Thank
you very much for everything you did for my sister. Fortunately she is doing fine,
all because of you. I have never seen so much warmth and motivation to cure a person.
I wish you all Merry Christmas and all the best for the Millennium year 2000. I miss you. Kerin
…thank you
for your kind hospitality. I am grateful for your kindness towards me and for taking
great care of me. Thank you for saving my life.
Vanlalruati.
I want to express
my deep gratitude to all your staff and yourself for the prompt and most professional
attention given to me during my recent illness.
Avinash, Delhi.
Thank you all for
saving my life. May the blessings of God be with all members of this hospital.
Vantalmati, Delhi.
Heartly thanks for
looking after me so well during my stay in hospital.
David.
We appreciate all that you did. Such service! We continue to talk
about what prompt, professional and empathic
care Jimmy received from you. He is so lucky to be given another chance. Thank
you most sincerely from Jimmy’s entire family.
Patricia. Kansas, U.S.A.
Thank you for helping
my son, Max and me so well. You helped us a lot.
I am enclosing a
card of Martens big batik picture. The
text on the card is about (in Swedish) (Card scanned above)
… life and
dead is one, like the river, Flood.
And the see is one.
For what is to die, but standing naked in the
Wind and melt in
the sun?
(from Kahlil Gibran)
Perhaps that is what Marten wanted to create,
we do not know.
The picture is about
life, that did he tell us.
- Mimmi. Sweden.
I really appreciate all you did for me while in the hospital. Hospital in the USA have more equipment, but it would be hard to compete with the care I got at EWMC. My doctors comment when I gave him the papers you sent was’ we don’t get that complete a record from hospitals in the USA’. I was in a country foreign to me, I was
sick and I was afraid. I will always be grateful for you being an angel to me.
With gratitude and prayers.
Pam. USA.
I just wanted to
write to say thank you for stitching me up last December. Thank you for saving my life. I am very lucky to have survived.
I am enclosing some photo’s.
Jim. Minnesota, U.S.A.
Your staff provided
a quick efficient diagnosis and the patients are now well on the way to recovery.
Mr.Simcock. High Commissioner, New Zealand
High Commission.
I have no words
to thank you for looking after my father so well, for which I and my entire family
are grateful to you.
Mr.Singh of Alwar.
Indian Olympic Association. Delhi.
Due to the good
organization of your company, the repatriation went smoothly and both patients arrived in Holland well. Dr Hubner. Holland.
I
wish to thank you for the special care I received from you and your staff. I will never forget what
you did for me and I thank you from the bottom of my heart. Yaaqov. Tel Aviv.
A
very belated heartfelt thanks you. Thank you and your syaff for everything you
did for my son. We are most grateful. T.Llewelyn. Suffolk. England.
Thank
you greatly for your professional care. For the rest of my life, I will not forget
your promptness, and especially your kindness. Jean-Philippe. Canada.
Once
again, thank you very much for all your support during Johans illness. I was very pleased in your way of taking care of my
son. Dr Schonbeck. Dept. of Infectious Diseases. Centrallasarettet Vaxjo. Sweden.
I
cannot praise the wonderful care and attention I received. My most grateful thanks to you and the doctors, nurses, auxiliary staff
and others who looked after me so very well. And Best Wishes for the year 2000. Harry. South Yorkshire.
England.
..deeply
thankful for all the excellent care and attention given to ____. Everyone has been
so kind and friendly and gentle. L.Jones. Australia.
Thank
you again for the excellent treatment and the kindness of all of you. Mrs.Van Loon